• Pitfalls of buying a scooter

    The saying Buyer beware has never been more true than when purchasing a mobility scooter. If you are looking to purchase a brand new product then you have to decide what is important to you. The internet is a great way to save money on the cost of the product as with all the competition the prices are driven down. Don’t fall into the trap of internet only sellers. They will normally deliver the scooter to you on a pallet and expect you to unwrap it and fit the batteries. Even if you have someone who can do this for you such as a family member or friend the real pit fall is yet to come.

    What happens if your scooter goes wrong. The internet only seller will be making such a small margin they have no interest in coming out to fix your scooter if something goes wrong. To keep themselves legal and to cover warranty claims they will tell you to send the product back to them and they will fix it. (they know this is not feasible for the majority as they could be anywhere in the country. So remember when buying a scooter it is all about the aftersales and the back up and support.

    The second option is to buy from a local retailer, this will give you peace of mind if something goes wrong however the big downside is due to their large overheads the shop will charge a premium price for the product. In many cases you could be paying twice as much as the internet price.

    So what is the answer?

    As a company that has over 20 years experience in the business we feel we have the correct balance. We are set up from one central warehouse but have our own sales advisors/ engineers based across the country covering every town. With our reduced overheads we are able to set our prices at the lower end of the spectrum giving you not only fantastic savings but offer a full back up service for any ongoing repairs. We are of the opinion that by looking after our customers lead to recommendations and further business which is what our business model has been based upon for the last twenty years.